Legal
Privacy policy
This policy explains how [legal entity name and ABN] ("Capability HQ", "we", "us") handles personal information. We follow the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Account details, such as your name and email address.
- Your email address if you give it to us before finishing a statement, so you can come back to it.
- Business information you add to a statement, including contact details, licences, team member names and photos.
- Content we read from a website address or document you ask us to use.
- Basic usage information, such as when a shared statement link is opened.
How we use it
- To build, store, download and share your capability statements.
- To run your account and subscription.
- To contact you about your account or unfinished statement. We do not send marketing without your permission.
- To keep the service secure and working properly.
Team members and other people
If you add details or photos of staff or other people, you are responsible for having their permission to include them in your statement.
Who we share it with
We use trusted service providers for hosting, storage, payments and AI writing help. They only use your information to provide those services to us. Anything you publish with a live link can be seen by anyone who has the link. We do not sell personal information.
Storage and security
Information is stored with our hosting providers, which may be located outside Australia. We take reasonable steps to protect it from misuse, loss and unauthorised access.
Access, correction and deletion
You can view and edit most of your information in your account. To request access, correction or deletion, email [privacy contact email].
Complaints
If you have a concern, contact us first and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
